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Petro M

1 reviews | Active since Sept 2016

20 Dec 2016, 12:59

Account number ***

<p>Stuggle to get E-Bucks account closed for my son that have pass away. I have send all the documentation through on 14 November 2016 and still not yet closed. Every time i received an email they will follow it up with Ebucks.</p> <p>Good day Petro</p> <p>></p> <p>> Thank you for your email</p> <p>></p> <p>> Kindly be advised eBucks Account will Close after 24 to 48 hours.</p> <p>></p> <p>> Please contact Fnb Loans on ********** for any loans</p> <p>> assitances</p> <p>></p> <p>> Regards,</p> <p>> Dorothy</p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Dec 2016, 14:12
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is *** .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)