GK
Gugulethu K
1 reviews | Active since Nov 2009
24 Jan 2019, 15:26
Account not updated on credit bureau
I settled my account in 2018 but the account is still reflecting arrears on the credit bureau. I’m applying for a house bond but this is still affecting me negatively though I Settled all loans I had with FNB. Please sort this out urgently. The lawyers advised I need to speak to you which I did more than once. I don’t know if should report this to ombudsman for it to be resolved or what.
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FNB (First National Bank)'s replyOfficial
24 Jan 2019, 16:31Good Day Gugulethu,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply24 Jan 2019, 16:31
Official
Good Day Gugulethu,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)