MK
Monique K

1 reviews | Active since May 2010

15 Jul 2015, 13:14

Account not been restructured

Only way to get a response is by putting in a complaint.<br> <br> Our debt counselor has sent numerous of emails from the beginning of April 2015, its now 4 months and we are still waiting for a response.<br> <br> This account has not been restructured to acceptance.<br> <br> Please can you sort this account out !!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Jul 2015, 13:22
Official
Hello Moniquebm,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 722617.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)