SM
Stephen M
1 reviews | Active since Jul 2011
11 Feb 2016, 10:15
Account Locked to FICA regulations
To whom it may concern<br> <br> Our bank account got lock without informing us today. Apparently this was to a FICA regulation.<br> Why did they not contact use via email, phone or SMS that the account to be locked
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Replies (1)
FNB (First National Bank)'s replyOfficial
11 Feb 2016, 13:30Hello srmoore10000,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 866698.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 866698.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply11 Feb 2016, 13:30
Official
Hello srmoore10000,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 866698.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 866698.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)