LQ
Lungi Q

1 reviews | Active since Aug 2014

08 Dec 2017, 09:04

Account issues

I’m sick and tired of FNB employees, I requested my account to be downgraded in July 2017 up until now that hasn’t happened, I mean it’s been 5 months already. This is bull****, next year I’m moving banks, can’t tolerate such nonsense from *********** people.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Dec 2017, 09:53
Official

Hello lqina,

We truly regret taking note of your experience and the frustration this has caused.

Thank you for bringing this to our attention.

A complaint has been routed to your private banker and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)