HH
Henry H

1 reviews | Active since Aug 2026

19 Aug 2026, 08:53

Account integrity compromised during FNB "maintenance" on the 26th of July 2026

Account integrity compromised during FNB "maintenance" on the 26th of July 2026. Saw *****ulent transactions and immediately phoned ***** line. I was told to phone the next morning, 27th of July 2026, due to current maintenance of FNB. I phoned first thing in the morning: Ref ***. Was told it could take 7 to 31 WORKING days to resolve. Been phoning every week for an update: ***, RB*** and Rg***. same response "we have up to 31 working days to resolve". This equates to almost a month and a half. They are apathetic to your financial plight and debit orders, etc affected by these *****ulent activities. I was advised by colleagues that other banks swiftly resolve such issues.

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