SD
Schumelle D
1 reviews | Active since Apr 2019
31 Jul 2025, 13:40
Account incorrectly reflecting in arrears
I have a revolving loan with FNB. Payments are deducted via debit order every month. In May month, my debit order was successful as it always is but FNB flagged my account as being in arrears.
This caused me to lose out on eBucks points and is just a bad reflection on my account, even though payments were made on time. Now again in July, FNB has yet again flagged my account as being in arrears. It is so frustrating and there seems to be no accountability on the side of FNB. I have been a client for many years and this is making me consider moving my account elsewhere. FNB used to be the best bank but not anymore.
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Schumelle D's updateReviewer Update
07 Oct 2025, 14:41Hi There, my query with FNB has still not been resolved. I have sent numerous emails. Either I get requested to resend information or receive no reply.
What I need from FNB is to urgently remove my listings from the Credit Bureaus. Currently, it shows that I have missed 2 payments in the last 6 months. This is incorrect as all payments have been made on time and banks statements can prove that.
What I need from FNB is to urgently remove my listings from the Credit Bureaus. Currently, it shows that I have missed 2 payments in the last 6 months. This is incorrect as all payments have been made on time and banks statements can prove that.
SD
Schumelle D's update07 Oct 2025, 14:41
Reviewer Update
Hi There, my query with FNB has still not been resolved. I have sent numerous emails. Either I get requested to resend information or receive no reply.
What I need from FNB is to urgently remove my listings from the Credit Bureaus. Currently, it shows that I have missed 2 payments in the last 6 months. This is incorrect as all payments have been made on time and banks statements can prove that.
What I need from FNB is to urgently remove my listings from the Credit Bureaus. Currently, it shows that I have missed 2 payments in the last 6 months. This is incorrect as all payments have been made on time and banks statements can prove that.