LS
Lucinda S

1 reviews | Active since Dec 2009

02 Feb 2015, 18:54

ACCOUNT INACTIVE WITHOUT ANY WARNING

tried doing transaction on my FNB online bank profile only to find my account has been deactivated. How the hell can you make my account inactive when services fees still came off in January 2015. I am urgently tryign to withdraw funds from paypal and now you did this? WITHOUT ANY WARNING. <br> <br> I demand that you IMMEDIATELY reactivate my account.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Feb 2015, 08:06
Official
Hello LuV,

Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 616263.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)