Account Inactive

Good Day <br> <br> Application reference Number : ***, : New Business Account Number : *** <br> <br> On the 11 August 2015 I submitted an online request to open up a Business Account. I received a call back from a consultant who assisted me and advised that I will receive feedback from FNB when the account is active. I received an email about 2 days later requesting that I should submit the FICA Documents. I submitted the documents to FNB on 16 August 2015 since then there has been no feedback with regards to my application. I called Business banking over 4 times this week for feedback and each consultant just tells me that the documents was received and are in order and they will escalate the application. I urgently need the account to be active as I have funds coming in to the account. <br> <br> Contact Number ***. <br> <br> Thank you