WV
Wilmare V

1 reviews | Active since Jun 2018

05 Aug 2018, 20:25

Account in excess when its most certainly not!!!!!

Please can someone at FNB explain to me why I receive the following:

FNB :-) Your a/c .is in excess. Kindly correct immediately or FNB may dishonour. FNB a div of FRB Ltd NCRCP20. 05Aug 19:07

The account is NOT IN EXESS!!!!! It has money in it - plus its my credit card that I have not used!!!!!!!!! Seriously it’s annoying.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Aug 2018, 10:25
Official

Good day Wilmare Underhay,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Premier Resolution Centre for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)