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silindile D

1 reviews | Active since Nov 2017

23 Nov 2017, 12:45

account in excess

I am so disgusted at the way FNB Bank is treating me, they sent me an sms telling me that my account is in excess and I must correct it". My account is sitting on Credit balance and they have the nerve to send me this **** sms. I demand them to withdraw this sms and SEND ME AN APOLOGY LETTER WITHIN 24HRS or they will leave me no option but to institute legal action against them. Pathetic bank..."

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Nov 2017, 13:27
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)