1 reviews | Active since Nov 2016
Account Hold
I requested that my account details be updated over two months ago. After calling numerous times and sending many emails, those still was not done. I tried to transact today and it was declined. Very embarrassing as I knew for a fact that i have money in my account.
I chatted via secure chat and I was told ilthe account has been placed on hold by ***** department I called the ***** department and I was told that my permit was locked because of my permit. Bear in mind that I sent documents to *** on the 10th of March and they could not have been bothered to update my account.
PLEASE,WHERE IS THE ****EN COURTESY OF A NOTIFICATION ON WHAT IS DONE ON MY ACCOUNT??? How dare be a lock on my account due to the incompetence of whomever is sitting behind the computer and failing to do their job? This is unacceptable
I went into the bank with all documents. They were scanned and all was said to be well. I still cannot transact as there is still a hold on my account.
I've been transferred from pillar to post in a 1hr 11min call to various FNB helpline with rude service consultants.
I am at my wits end and I would like to move to another bank.
I went into the bank with all documents. They were scanned and all was said to be well. I still cannot transact as there is still a hold on my account.
I've been transferred from pillar to post in a 1hr 11min call to various FNB helpline with rude service consultants.
I am at my wits end and I would like to move to another bank.