Account Held Hostage

1. Our business account was frozen without notice<br> <br> 2. The business call centre cannot determine when your account will be unfrozen<br> <br> 3 . You are kept on hold long to speak to a consultant I held for close to 45min<br> <br> 4. I never recieved a call from FNB to date. Our account was blocked on Thursday <br> <br> 5. I went to the bank on Friday and held futher for almost another 30 min<br> <br> 6. We were told with branch consultant that out bound will call later they have not called to date<br> <br> 7. I sent an email to Sedi and she simply said they need financials and NPO registration<br> <br> 8. I still habe not recieved clear directive what needs to be submitted<br> <br> 9. On email she apoke of a declaration which she did not clearly state what it is <br> <br> Help we are heldhostage by FNB<br> <br> Bye FNB hello Capitec...closing all 7 accounts