1 reviews | Active since Jul 2009
Account handed to Attorney's while on Debt Review
in 2010 I entered into Debt Review and my proposal was accepted by the bank with the Terms and conditions. Apparently my account was handed over to the attorney's in 2011. I have been paying my account based on what FNB displays on online banking, as I did not receive any statements from either the bank nor attorney's.<br> <br> Just last week 24th Jan I fully paid what I thought was the outstanding amount off my account, and 2 days later when I checked the account I was charged interest of R-9.23c. I queried it and I was told that I need to speak to the attorney's.<br> <br> The attorney's told me that I still owe /-R8200 from legal fees and interest. I was puzzled as I have been paying interest charged by the bank, how is it that they are double charging me in interest. Left a message for the bank to contact me. If not this is heading to the OMBUDSMAN.<br> <br> I do not have anything in writing from the attorney's on the breakdowns of the amount handed over to them and legal fees charged, including interest. If my debt review was cancelled where is the notification?<br> <br> I need answer and not prepared to pay extra for this......!
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 613141.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 613141.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
