Account Hacked and Client was to blame

It is sad that after many years with this bank it has come to this... After our account was hacked in Dec2023 and many days of waiting for feedback due to investigations. In the end all the blame was shifted onto the client. No proof just no refund. A large some of money just gone... The ***** department is absolutely pathetic. If investigations go on for that long and for them to still give you feedback that you stole your own money. They are deffinately paying people who don't know what they doing. Beeinh private clients u would expect top response and service. This is a **** people. U pay for nothing. U pay so get our money ****** with our private banker going MIA in the same breathe.....People your money is not safe with FNB run for the hills!