aD
altaaf D
1 reviews | Active since Mar 2014
21 Feb 2015, 20:36
account frozen without notice
i have just opened up a new fnb account via call centre/switch in 10 min.Sent them all the the documents required,tried to use the account and my account is frozen.fica documents where emailed through to head office and also produced at the overport city branch to fetch my card.<br> <br> this is very inconvenient my side<br> <br> quiet annoyed customer<br>
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
23 Feb 2015, 08:23Hello ali 786,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 629500.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 629500.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply23 Feb 2015, 08:23
Official
Hello ali 786,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 629500.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 629500.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)