DN
Desiree N

1 reviews | Active since Jun 2013

30 Jul 2015, 10:28

account frozen for no reason

Hi my account has been frozen for no reason. I have went to my local branch in stanger who advised they dont know why my account frozen .my name is gopaul naidoo. This is 2nd week I have no feedback. It takes so much time goin in and out of bank trying to sort this out. I dont have time for this. Please resolve asap!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Jul 2015, 10:49
Official
Hello desiree16,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 731164.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)