Account Frozen due to no KYC Docyments - VERY POOR SERVICE

<p>Good day,</p> <p> </p> <p>This is the 4th time I am submitting my Proof of address to your department. I have attached all the e-mails sent to this e-mail address with no response and feedback.</p> <p> </p> <p>My account has been frozen because you guys have not updated my information correct. I need CASH urgently and I am told to wait for 24 hours to access my accounts.</p> <p> </p> <p>I have been a 1st time customer who opened an accounts last week Wednesday with you guys and this is the pathetic service that I receive from your BANK.</p> <p> </p> <p>I am highly disappointed in the service I receive and coming from someone who works in another BANK. I will make notice to people not to do service with you guys.</p> <p> </p> <p>Please can this matter be resolved ASAP.</p> <p> </p> <p> </p> <p>I have still not been contacted to resolve this matter. Its after 1pm and I need to get the CASH in hand.<br /><br /></p>