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Paul M

1 reviews | Active since Mar 2015

17 Mar 2015, 09:57

Account frozen despite submitting FICA docs

Our church organisation has had its current and call accounts frozen since 4 March 2015 despite submitting all requested documents to FNB, on time (Nov 2014). Our banking consultant and branch manager have been amenable, but are unable to assist as it is with \FICA division". We have phoned the FICA call centre"

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Mar 2015, 10:27
Official
Hello Revmozz,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 648028.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)