account frozen by bank

for the second time in a matter of weeks, you have frozen my daughter's bank account, leaving her without access to funds she needs for food and other essentials like electricity. She has had the account for ages, so why would there be any FICA issues or any other type of problem. I am fed up with your incompetence and have advised my daughter to close her account with you. I may close my own account as well if you don't sort this out pronto. Stop messing your clients around!!!