FP
Fanie P
1 reviews | Active since Mar 2015
14 Mar 2015, 12:16
account frozen
Business account frozen for more than one week due to fica requirements after all docs were submitted in nov 14 as well as several calls and re-submission to fnb call centre
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
16 Mar 2015, 08:22Hello fanie@ccb,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 646951.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 646951.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply16 Mar 2015, 08:22
Official
Hello fanie@ccb,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 646951.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 646951.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)