SM
Siyathaba M
1 reviews | Active since Dec 2018
14 Dec 2018, 07:07
Account Frozen
I just switched to FNB, thinking it will be the most convinient bank ever. I just missed a bus because I couldn’t purchase the ticket because my card declined. My salary has just been paid into this account and I can see the balance there. Found an atm to try withdraw and it tells me my account has been FROZEN. Why is my account frozen? Why was I not informed of this? Such an inconvenience.
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Replies (1)
FNB (First National Bank)'s replyOfficial
14 Dec 2018, 09:39Good Day,
hank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
hank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply14 Dec 2018, 09:39
Official
Good Day,
hank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
hank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)