ACCOUNT FROZEN

Item: FNB (First National Bank)
Rating: 2
Author: Ongako M

I do not know i moved to fnb in September and by then they required my documents i then gave my documents and my account was unfrozen. I switched my salary in November only to get it frozen again i am so angry right now. Do i now have to veify fica documents every month.. I want to move away i have never experienced such ,

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Replies (1)

FNB (First National Bank)'s replyOfficial

26 Nov 2015, 14:22

Hello Ongako88,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.

The reference number is 820671.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply26 Nov 2015, 14:22

Official