JV
Johann V
1 reviews | Active since Nov 2013
17 Feb 2015, 19:26
ACCOUNT FROZEN!
My Business account has been frozen due to incomplete FICA documentation, but now when I want to submit, FNB cannot help me. Salome (Potch) passed the buck to head office (Alamo), and the department responsible for dealing with the matter is not coming back to me to, I have followed up today, yet to no avail. This is very disappointing from FNB, no one seems to be eager to provide a service...at this moment banking with FNB is a nightmare!
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FNB (First National Bank)'s replyOfficial
18 Feb 2015, 07:42Hello Johann Venter,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 626729.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 626729.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply18 Feb 2015, 07:42
Official
Hello Johann Venter,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 626729.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 626729.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)