Account frozen

Good day,<br> <br> Further to all my failed attempts to get help from FNB for 7 days now including email sent yesterday - ***, I have decided to move my account to Standard Bank however this morning it was brought to my attention that this is not possible to open another account because my account with FNB is blocked therefore I cannot open an account anywhere else. <br> I'm disappointed, disgusted and truly offended by this kind of treatment and want nothing to do with FNB moving forward. <br> Can I humbly ask that you freeze my account if you wish to keep it blocked, however let it not affect my attempts to move to a bank that will value me as a customer and not treat me like a ******** after 10 years!!!<br> I will make debit order arrangements for all money owed to FNB by myself - car instalment, loans and credit card. <br>