RV
RUDI V

1 reviews | Active since May 2015

31 May 2015, 19:41

ACCOUNT FROSEN - FICA

I WAS NOTIFIED BY FICA AT FIRST NASIONAL BANK TO ASSIST ON BUSNESS / TRUST ACCOUNTS INFORMATION AND WAS HELP BY MRS T LOURENS AND GOT GOOD SERVICE FROM HER , ON 27 MAY I RECIEVED A SMS THAT SAYS MY ACCOUNT ARE GOING TO BE FROZEN AND CALLED MRS LOURENS , SHE HELP AND MAILED THE PERSON TO THE BANK AND SINS THEN TO NOW MY BUSNESS ACCOUNT ARE FROZE AND CANT DO ANY WORK DUE TO THE FICA AND ALSO THINK THAT I SHOULD TAKE MY BANKING NEEDS TO ANOTHER BANK OF THIS MATHER DUE TO MY BUSNESS ARE RUNNING ON A 24 HOURS AND COULD NOT DO BREAKDOWNS . MRS T. LOURENS WENT OUT OF HER WAY ON SATURDAY MORNING TO GO INTO THE BANK ON HER OFF DAY . BUT FROM THE OTHER SIDE NOTHING !!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Jun 2015, 11:15
Official
Hello ees,

We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.

This matter has been escalated to Business Banking to be investigated.
Your complaint ref number is 695507 .

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)