AM
Athalia M
1 reviews | Active since Sept 2019
11 Sept 2019, 16:56
Account downgrade
I have since requested the bank to downgrade my cheque account to savings as I hardly use it while the fees are high. I was issued with a savings card but my account status has not change. I was told to wait for few days for the downgrade but nothing so far.
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Replies (1)
FNB (First National Bank)'s replyOfficial
12 Sept 2019, 08:32Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply12 Sept 2019, 08:32
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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