Account Disputes

<p>Good Morning</p> <p> </p> <p>i am writing this complaint with a heavy heart, i have been a loyal customer of FNB's for almost 16 years now. i feel i have been wronged by what they are doing.</p> <p> </p> <p>FNB is taking money from me and it does not seem right by the amount that they are taking, i transfered R800 from my cheque account to my credit card on the 3rd of May 2016 which never showed up in my credit card at all, its gone, then they take off the amount of R5333.52 in the month of July, and R1688.26 was transferred back to my cheque account, the rest was R3645.26, out of that only R950 was available in my credit card which i don't think is right, then on top of that take take off more interest of R672.07, i think FNB has got their numbers wrong here, when FNB eventually decided to contact me our agreement was that R3645.26 was to be taken off at the end of the month of July, which the interest should be included in that amount. <br />Every month the amount changes that gets taken off , like for instance the 30th April R2,488.62 was taken off my cheque account and paid to my credit card, there was no funds available after that transaction that's why i transferred that R800 which again no funds were available, then all of a sudden on the 5th of May FNB takes off interest again, of R-759.26, this happens every month, i feel FNB is just taking off money in my account cause they feel they can, this is been going on for months now, i feel they owe me back my money that has been taken off over this whole period, which is between 6 and 12 Months. i have complained about it for a while and still no response, when i complained about a temorary loan they responded within a day.</p> <p> </p> <p>Regards Michael</p>