1 reviews | Active since Jun 2013
ACCOUNT DEDUCTED WITH R8706 WITH NO NOTICE.
I AM REALLY APPAULED BY WHAT JUST HAPPENED ON MY ACCOUNT. I HAD A FNB ACCOUNT WHICH WAS HANDED OVER AND IN THE PAST 3 MONTHS I HAVE BEEN PAYING AN AMOUNT OF R400 DIRECTLY INTO THAT ACCOUNT MYSELF AND TODAY I GET A DEDUCTION OF R8706.44 TO WHICH NO ARRANGEMENTS TO THIS DEDUCTION WAS EVER MADE WITH ME AND WHEN I CALL THE COLLECTIONS DEPARTMENT I WAS ADVISED THE ACCOUNT WAS HANDED TO SOME ATTORNEYS THAT I HAVE NOT EVEN GOTTEN ANY CONTACT WITH REGARDING ANY SUCH ARRANGEMENTS. YES I UNDERSTAND THAT I NEED TO PAY OF THE ACCOUNT AND THAT IS WHY I HAVE MADE A SCHEDULED PAYMENT OF R400 EVERYMONTH BECAUSE THAT IS WHAT I COULD AFFORD AT THE MOMENT. THAT R8706 THAT HAS BEEN DEDUCTED IS FOR MY PAYMENT TO A HOSPITAL AS I WILL BE GIVING BIRTH IN THE NEXT FEW MONTHS AND NOW I HAVE BEEN BULLDOZED OUT OF THAT MONEY. I WANT SOMEONE TO ACT ON THIS AS IN YESTERDAY AND REFUND ME BACK MY MONEY BECAUSE I AM IN SERIOUS NEED OF THIS MONEY. IF THIS IS THE **** SERVICE WHICH IS NOT EVERN ALLOWED BY THE LAW THAT I AM GETTING FROM FNB I WILL REALLY CLOSE THIS ****** ACCOUNT BECAUSE THIS IS PURE ********. I WANT THAT MONEY BACK AS IN YESTERDAY. SORT IT OUT NOW.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 833532.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 833532.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
