LM
Livhu M

1 reviews | Active since Oct 2015

24 May 2016, 09:10

Account debited without my consent

<p>I went into my account this morning to check whats happening, only to find out my account was debited with an amount of R447 with a desription: Bank adjusment-Krugersdorp.If you are going to debit my account for any reason atleast contact me and let me know what the amount is for or write a description that is clear cause now im confused as i dont owe FNB anything.its not the first time they go into my account without my consent .this is u nacceptable.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 May 2016, 09:59
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 927495

Regards Complaints Resolution

Melinda Duvenhage

Email address: *** Tel number: *** (option one)