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Shakib S

1 reviews | Active since Feb 2011

04 Mar 2017, 11:35

Account closure of non existent account

<p>We had a business account opened online last year , from that day till today I have not received any communication regarding the account number or the status of this account . The branch in ****arney says it's open even though I have never transacted on it . This is absolutely ridiculous that we have this open but never used it . I want this account urgently closed as no one has ever used it or knows about it .</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Mar 2017, 08:44
Official

Good day Mr. hbscorp

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***