Account Closure Impossible

I have now made several attempts to close this account, as I have both physically and financially emigrated from South Africa. I no longer have any financial assets in South Africa and I do not use my account for any reason. My first attempt to close my account was in October over secure chat with Pretty. I was told to transfer R25.26 out of my account before it can be closed, which I did. My account was not closed. I attempted to close my account again a couple of weeks later and spoke to Busisiwe. I was this time told to pay money into my account. My account was still not closed. Again, I attempted to close my account while speaking to Gomolemo. I was told to pay an additional balance of R165.39, which I did promptly, although my account was still not closed. I then spoke to Sibongiseni, who told me to transfer R90,80 out of my account. It appears this account was still not closed and I am now being contacted with regards to owing R359.35 on this account.

Again, please close this account.