ACCOUNT CLOSURE

@FNBSA oh horrible service! I generally have no issues with FNB but recently I have been very dissatisfied.

Been trying to close my account for the past 2 months and I understand it could not happen as I had pending virtual payments which they mentioned could take up to 30 days to clear.

I was assured that I only needed to wait for the funds to clear and it would be a smooth closure. Now, I sent a chat on Secure Chat requesting for the account to be cancelled/closed and I’m ordered to pay a fee (funds that accumulated due to inactivity of the account) bear in mind I was told to not make any transactions until the initial pending payments cleared - very unprofessional as the fault is on FNB.

I would just like for the account to be closed - Thanks