MC
Milton C
1 reviews | Active since Dec 2015
31 Dec 2015, 07:00
Account closer
Dec 2015 i settled my Credit card by calling FNB call centre i was advised by Aynada Mnisis that the closer was going to take between 5 and 21 days. NOTE i was charge for a services i requested to be closed which means and tell me that FNB put their interests first before their clients. does it really take that long for a cards to be closed and to get charge for.<br>
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FNB (First National Bank)'s replyOfficial
31 Dec 2015, 08:50Hello Pepito11,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 840309.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 840309.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply31 Dec 2015, 08:50
Official
Hello Pepito11,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 840309.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 840309.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)