SM
Saphira M
1 reviews | Active since Sept 2017
10 Mar 2019, 06:43
Account closed without any notification
I recently moved to Maldives, and haven't been using my bank account for 4 months however I've been actively logging into my online bank account even though I haven't transferred any funds. Recently I transferred R42 000 from my Maldivian bank acc into my FNB account. When I went into my online account I was shocked to see that my account was closed without any notification. I called the call centre and no one could assist me with reinstating my account which was closed without my consent.
FNB please sort this out.
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FNB (First National Bank)'s replyOfficial
11 Mar 2019, 10:30Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
FNB (First National Bank)'s reply11 Mar 2019, 10:30
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)