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candice P

1 reviews | Active since Dec 2013

16 Jan 2017, 09:41

Account Closed - Still being charged for bank fees

<p>My fathers account was closed in October 2016. FNB is still sending my father an account for bank charges. FNB are pathetic, Hence why people are cancelling. ACCOUNT # ********** ********** 09 Mr V Coote.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Jan 2017, 10:26
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)