Account closed

on the 9th of April 2015 i went into a branch to reopen my account and submitted my documents proof of address and ID. And on the 23rd of April i called the call centre and Spoke to Palesa and she confirmed that my account was in perfect working order. On the 24th i was expecting my payment on my account and nothing came in and i called the call centre and spoke to Mmabatho this time and she confirmed that my account was closed. Requested to speak to a manager and i spoke to Monica, she calmed me down and called the branch to see if they can help me reopen my account because i did not have my ID with and the branch confirmed they can help. I went to Evaton branch and they told me they cant help me if i have my Drivers licence and i advised them that this is a complaint now because I'm still not paid and they refused to help me. today it is the 4th of May and I'm still not paid, my life is disrupted severely thanks to this bank... I don't have any cash on me and I'm losing my mind and i want to move to a different that will not treat me like a ******** because i don't have my ID with!!!!!