SE
Sasha E

1 reviews | Active since Jun 2010

28 Feb 2017, 14:35

Account blocked no warning

<p>I want my account unblocked immediately. I switched my banking from standard bank thinking fnb will be better. Before I even start using my account it has been blocked with no request for fica docs. I do not have time to go stand in branch and give docs. Please urgently advise</p>

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Replies (2)
SE
Sasha E's update28 Feb 2017, 14:38
Reviewer Update

Charity advised me to call ********** 990 but this goes straight to a voice mail box

FNB (First National Bank)
FNB (First National Bank)'s reply01 Mar 2017, 08:51
Official

Good day Ms. Sasha28

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***