Account Blocked Again

Item: FNB (First National Bank)
Rating: 1
Author: Chimezie O

I'm completely getting frustrated with FNB services. My account is blocked again, this time even without me doing any transaction.

I would like to know why I can't transfer within or outside of my bank app with my bank account app. Why this frustration and this their high level of unprofessionalism? I need to know why this account can't make any transaction.

This is a frustrating bank. I urge the public to begin to opt for other commercial banks until they get serious with their services.

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Replies (2)

Chimezie O's updateReviewer Update

15 May 2024, 19:21

I refer you to this Reference Number: ***NF where in this case had been resolved.

I wonder why my account was yet again blocked on the 1st of May after it was lifted from hold on the 30th of April.

Please you people should always work with records and stop this your 'lifting and blocking' of customers' accounts anyhow you like and anytime you want.

I think there should be team work, not a situation where a staff will resolve my case and another will block it again. This is high level of unprofessionalism. And if my account is not lifted urgently I will sue this bank.

Find the attached screenshot, where in Mothei Kagiso resolved the issue and you blocked my account for an issue that had already been resolved.

Chimezie O's update15 May 2024, 19:21

Reviewer Update