LB
Liam B
1 reviews | Active since Nov 2014
03 Mar 2015, 13:26
ACCOUNT BLOCKED!!
I am highly cheesed off with First National Bank right now. this morning I received an sms from FNB with the following message: <br> 'Your FICA and regulatory compliance documents remains outstanding resulting in account profile being placed on hold for account ***. To activate the account profile please contact FNB Business on ***.\ Prior to this SMS notification we have never received any notification
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Replies (1)
FNB (First National Bank)'s replyOfficial
03 Mar 2015, 14:00Hello lblakeway84,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to Business Banking to be investigated.
Your complaint ref number is 637423 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to Business Banking to be investigated.
Your complaint ref number is 637423 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply03 Mar 2015, 14:00
Official
Hello lblakeway84,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to Business Banking to be investigated.
Your complaint ref number is 637423 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to Business Banking to be investigated.
Your complaint ref number is 637423 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)