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chrissmit C

1 reviews | Active since May 2017

05 Oct 2019, 13:45

Account blocked

One star rating is too much I’m from South Africa currently working in America,ive been sending money home during this period im working here,had no problems up until now,now that i NEED to use the money ive got in my account its blocked,no warnings nothing. And dont even come with i shoulve let you guys know im heading overseas,because ive visited the branch before i left and the lady told me i dont have to let you know,and look what happened with that useless advice. I’ll take all my money out of fnb close the account,this is just poor communication and lack of information given to the customer. More like Third National Bank My contact details +***

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Oct 2019, 08:28
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***F

Regards

 Hello Peter Complaints Team 

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