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SAJIDA S

1 reviews | Active since Mar 2025

19 Mar 2025, 17:19

ACCOUNT BLOCK WITHOUTH BEEN CONTACTED

Good Day I am an old customer with Fnb i recent open a business account with fnb and have not done any transactional aprt for inter transfer i have tried loading beneficiary and tried to transfer money out and it gives me a error further more i am now told this account was reported for ***** when i contacted Fnb the lady by the name of nelisa Sokondo does not give me a proper explanation all i get is below mail.i need to know who gave Fnb the authority to put hold on my account and now i can not acess my funds or make payments if this not resolve my lawyers will be involve and i will sue the bank and the person that has made a false claim.

Kindly note that First National Bank (FNB), a division of FirstRand, has an obligation, in terms of section 21C of the Financial Intelligence Centre Act (Act 38 of 2001), to conduct ongoing due diligence in respect of the banking relationships with its clients.

This includes the scrutiny of transactions and account information on record undertaken throughout the course of the banking relationship, to ensure that transactions conducted are consistent with FNB’s knowledge of the client, and the client’s business and risk profile, including where necessary, the source of funds.

Please further note that the Holds on your account/s have been placed and maintained in accordance with the FNB Business Transactional Accounts and Debit Card Terms and Conditions, under General:

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Replies (2)
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SAJIDA S's update20 Mar 2025, 08:15
Reviewer Update
Thank you I need this resolved today as I have payments to be made and payment to be done to my suppliers ID fnb doesn't appreciate my business I will close the account and move to another bank
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SAJIDA S's update26 Mar 2025, 08:47
Reviewer Update
Good Day

Been a Week and still no response from FNB i Need to access my funds this is ridiculous.