bZ
bongiwe Z
1 reviews | Active since Feb 2012
07 Jan 2016, 10:53
account billing that I don't understand
I don't understand why my account is overdrawn because I don't have an overdraft.All the transactions that I made I had money on my account.On the 5/01/16 I paid for petrol R150 @North boun and I use my card to pay for goods and all those transactions now are shown as they were done today thus make my account to be on a negative balance of which where the money is deposited into my account it will be taken again,
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FNB (First National Bank)'s replyOfficial
07 Jan 2016, 11:13Hello maponela,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 844150.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 844150.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply07 Jan 2016, 11:13
Official
Hello maponela,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 844150.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 844150.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)