jJ
jon J
1 reviews | Active since Sept 2016
28 Feb 2019, 13:34
Account and no card delivered
So opened an account a month ago and their courier company CCD still have not delivered. Complaint given to FNB reply was they can only call CCD and ask them to call me. I have been charged bank fees for an account I can not use as I do not have a card. A card I was probably already billed for.
Very disappointed
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Replies (1)
FNB (First National Bank)'s replyOfficial
28 Feb 2019, 14:18Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply28 Feb 2019, 14:18
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards
Hello Peter Complaints Team
*** (option one)