CB
Colin B
1 reviews | Active since Sept 2019
28 Nov 2025, 13:04
Account ***** and lack of service
I have tried to change my son's account to a new account as he is 18. I found that his account is active and that SASSA money has been paid into this account, know I cannot close that account and I can't open an account for him. I was told that the branch will phone me as soon as the ***** unit has sorted this matter. A week has past and nothing has happened. Secondly my son is autistic and I am not according to the bank allowed to open the account for him, pathetic. He needs an account so that I can register him on a disability grant at SASSA. I really think that this is pathetic service from FNB
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Replies (5)CB
Colin B's updateReviewer Update
01 Jan 2026, 12:18Since 28 November nothing has happened to this complaint of mine, other than been contacted by the relevant Manager from the FNB branch in Emalahleni. I sent through a affidavit stating that no account was opened by me as requested. since then NOTHING other than excuses have been given to me. The last excuse was that the ***** department was running on a skeleton crew (wonderful to know that during the most critical time in which ***** happens the bank is on skeleton crew with staff). I need to open a disability grant for my son and cannot do this as the person that opened this account is receiving unemployment grant paid into the *****ulent account. Let's wait and see what excuses FNB comes up with this time..................................
CB
Colin B's update01 Jan 2026, 12:18
Reviewer Update
Since 28 November nothing has happened to this complaint of mine, other than been contacted by the relevant Manager from the FNB branch in Emalahleni. I sent through a affidavit stating that no account was opened by me as requested. since then NOTHING other than excuses have been given to me. The last excuse was that the ***** department was running on a skeleton crew (wonderful to know that during the most critical time in which ***** happens the bank is on skeleton crew with staff). I need to open a disability grant for my son and cannot do this as the person that opened this account is receiving unemployment grant paid into the *****ulent account. Let's wait and see what excuses FNB comes up with this time..................................
CB
Colin B's updateReviewer Update
08 Jan 2026, 08:51Hallo FNB, is your ***** department still on leave, as i have not received any feedback whatsoever from anybody.
When is your ***** department open for business again????????
PATHETIC.
I will post a reply every day from today on Hello peter until i get a reply
When is your ***** department open for business again????????
PATHETIC.
I will post a reply every day from today on Hello peter until i get a reply
CB
Colin B's update08 Jan 2026, 08:51
Reviewer Update
Hallo FNB, is your ***** department still on leave, as i have not received any feedback whatsoever from anybody.
When is your ***** department open for business again????????
PATHETIC.
I will post a reply every day from today on Hello peter until i get a reply
When is your ***** department open for business again????????
PATHETIC.
I will post a reply every day from today on Hello peter until i get a reply
CB
Colin B's updateReviewer Update
09 Jan 2026, 14:10And still nothing from FNB...................
CB
Colin B's update09 Jan 2026, 14:10
Reviewer Update
And still nothing from FNB...................
CB
Colin B's updateReviewer Update
10 Jan 2026, 14:32And still nothinggggggg.........WELL DONE FNB. Makes you wonder whether this ***** is maybe a inside job......just a thought
CB
Colin B's update10 Jan 2026, 14:32
Reviewer Update
And still nothinggggggg.........WELL DONE FNB. Makes you wonder whether this ***** is maybe a inside job......just a thought
CB
Colin B's updateReviewer Update
22 Jan 2026, 10:38FNB surprised me today!!!! I contacted the ***** department for the 2nd time this week. Big struggle to get a competent advisor. Probably got the most competent one in the ***** department. I was informed that FNB is STRUGGLING to close the account as it still has funds in the account (*****ulent money). So I suggested in a really sarcastic way that theu should pay the money into my account and then they should be able to close the account as their will then be no more money in the account. Taaa daaaa she said that they can do this but another department should do the transfer (hahahahaahahaha). How can a ***** department consultant agree to paying me *****ulent money so they can close the account. I really hope somebody from FNB will contact me, please call me i am waiting
CB
Colin B's update22 Jan 2026, 10:38
Reviewer Update
FNB surprised me today!!!! I contacted the ***** department for the 2nd time this week. Big struggle to get a competent advisor. Probably got the most competent one in the ***** department. I was informed that FNB is STRUGGLING to close the account as it still has funds in the account (*****ulent money). So I suggested in a really sarcastic way that theu should pay the money into my account and then they should be able to close the account as their will then be no more money in the account. Taaa daaaa she said that they can do this but another department should do the transfer (hahahahaahahaha). How can a ***** department consultant agree to paying me *****ulent money so they can close the account. I really hope somebody from FNB will contact me, please call me i am waiting