Account activation gone wrong

I recently app**** for a business banking account (over the phone) with FNB. Since then the account has not been activated though it should have been according to the times that I received from them for activation dates. I have phoned the call center numerous times in vain attempts to find out when the account would be activated. I get the same answers every time which are \the documents have been submitted to the bankers, they will phone shortly for activation of your account\". This has not yet happened. Yesterday a phone consultant obtained authorization to phone me back and activate the account. When she didn't I phoned again only to find out that after one failed attempt to contact me she did not phone again. I have phoned again this morning, still nothing. I am losing business because of these delays!<br> Dates: I app**** on the 19th of Jan, submitted my forms the 23rd.<br> Forms were incorrect so resubmitted all relevant and correct forms by the 28th. After that it should have been 3 business days to activation, which was 1st of Feb.<br> My main complaint is the lack of feedback and the fact that nobody calls me after promising to do so. Give me the facts instead of false assurances!"