SS
Stefan S
1 reviews | Active since Apr 2017
24 Mar 2021, 10:00
Account activation
We opened a business account online on 16 FEB. Since then we have been struggling to get the account activated. It has been escalated 3 times and still nothing has happened. I am an accountant and have been referring my clients to FNB but after the ********** service and inability of FNB to activate the account or even to communicate I will have to look at other banks.
Helpful (0)
Replies (1)0
Replies (1)SS
Stefan S's updateReviewer Update
24 Mar 2021, 11:32Noted thanks. You guys really need to do something about this. I went to branch and although they could not assist me, they said it is a common issue and that dealing with the online department is always a struggle. So if dealing internally with that department has problems, how much worse is it not for the public.
SS
Stefan S's update24 Mar 2021, 11:32
Reviewer Update
Noted thanks. You guys really need to do something about this. I went to branch and although they could not assist me, they said it is a common issue and that dealing with the online department is always a struggle. So if dealing internally with that department has problems, how much worse is it not for the public.