Account activation

Good day. In the month of July if opened up a Business account via FNB's online Website. I received a email that i need to sent copy of my if and proof of address that i did without delay then on the 28th of July a agent contacted me informing me that the 2 documents have been uploaded but i still need to do a appointment letter that he email me. On the 29th of July i scan and email the documents back and then also uploaded it via the website to my profile. Since then if spoken to 5 agents all saying all documents have been received and uploaded and the account is ready to be activated and that they will get a banker to call me to activate the account and not one single time have i ever received a call back. is nearly a month now and don't understand if FNB don't want to do business with me or what but if my account is not activated in the next 48 hours i will close the account and go the a other band that will help me in less then 6 weeks.. One more thing i even received my card everything