VC
Van C

1 reviews | Active since Jul 2011

05 Jun 2015, 15:23

Account

Hello Peter,<br> <br> I was in the Sunninghill branch on Saturday 30th May and requested that my business account must be shown seperate on my online banking. Thapelo helped me but farwarded the matter to Head office.<br> <br> They first said 24hours it will be sorted, the email said 3 working days. Its 5 working days now and i have not hear anything. Ref No RE: Mandates Changes (urgently) [REF:***]<br> <br> Please help

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Jun 2015, 15:59
Official
Hello Van Aardt,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 698969.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)