NH
Nkosinathi H

1 reviews | Active since Nov 2017

23 Nov 2017, 10:43

Accoubt debits by ********* using dr sars lta as a reference

Account now in the red after it was debited 15k with a ********** sars refernce reported to FNB no luck as we are still waiting this morning it shows dr sars lta as a reference fnb still refusing to assist now i have lost the only money i have in my account will the bank ombudsmen help with such matteres

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Nov 2017, 10:55
Official

Hello Nkosinathi-hlatshwayo ,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)